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Order Receipt Setup

EasyCart offers an entire page dedicated to emailing your customers after purchase (and throughout the store experience). This page allows you to choose between the EasyCart mailer system, WordPress's mailer system, and EasyCart with SMTP.

Note: You should upload a logo image that will appear at the top of your store emails that go to customers.

Email Method: You can choose here to use the EasyCart Mail System, which uses PHPMail to send emails OR WordPress's mail system, which uses WordPress's wp_mail. Most of the time the EasyCart Mail system is the most reliable and this is especially true if you set it up with SMTP. WordPress's system will work great for you if you already have an SMTP plugin installed and working as it will leverage that system right out of the box. Sometimes this still fails, however, as it is seen by many systems as spam coming from a WordPress site.

Order Receipt From Email Address: This is the email address that will appear in the FROM line in your order receipts, recurring billing receipts, and shipping emails. If you wish to set the FROM name different from your blog name, enter the email in the format of Sales Team<email@email.com>.

Customer Account From Email Address: This is the email address that will appear in the FROM line in your account emails, including the forgot password, activate your account, and you have successfully registered. If you wish to set the FROM name different from your blog name, enter the email in the format of Account Services <email@email.com>.

Admin Email Address(es): This is one or more email addresses that you wish to get all copies of emails for the store. This can be a list separated by a comma or just a single email address.

Show Email Address on Receipt: This will show the customer's email address on the email order receipt.

Show Product Images on Receipt: This will show images in the order email receipt for products purchased.

Next Order ID: This allows you to set or change the auto-increment value for orders. It should always be higher than the current order number.

Receipt Logo: This will allow you to upload an email receipt through WordPress's upload system and will show on all emails sent to customers.

Use SMTP: This option allows you to setup SMTP to send emails through your actual email account. This information is taken from your mail system and input into the EasyCart system. Use this to avoid emails being sent to spam or blocked completely by the customer's mail system.

SMTP Host: This is the host name for your SMTP mail server. For Gmail it is smtp.gmail.com, for example.

SMTP Encryption Type: You will want to use SSL in most cases.

SMTP Port: This corresponds to the encryption type you selected above.

SMTP User Name: In most cases this is your email address.

SMTP Password: In most cases this is your password for your email account.

Order Receipt Content: This allows you to edit the content on the order receipt that is sent to the c ustomer. This is your default language selection, not the entire language set that could be sent out (depending on language setup). You can edit the entire system in the store setup -> advanced language page. This included the ability to add additional language packs and edit those as well.